Privacy Policy

Last Updated: 4th March 2026

Theertha Crystals (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you place an order or submit your details, we may collect:

• Full name

• Mobile number

• Email address

• Shipping address

• Billing address

• Payment details (processed securely via Razorpay)

B. Mobile Number for Discounts

When you enter your mobile number to receive a 10% discount:

• The number is stored in our database

• It may be used to send your coupon code

• It may be used for future promotional communication (if applicable)

Duplicate numbers may not qualify for additional discounts.

C. Automatic Data

We may automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

• Pages visited

• Cookies and tracking data

This helps us improve user experience and marketing performance.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Send order confirmations

• Deliver discount codes

• Provide customer support

• Improve website performance

• Prevent fraud and suspicious activity

• Send promotional offers (where applicable)

We do NOT sell or rent your personal information to third parties.

3. Payment Information

All payments are processed securely through Razorpay or authorized payment gateways.

We do NOT store:

• Card numbers

• CVV

• Banking credentials

Payment information is handled directly by the payment gateway in accordance with their security policies.

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance browsing experience

• Remember user preferences

• Track marketing performance

• Improve conversion optimization

You may disable cookies in your browser settings, though this may affect site functionality.

5. Data Sharing

We may share your information only with:

• Payment gateway providers

• Shipping partners

• IT and hosting providers

• Legal authorities (if required by law)

We only share necessary information required to complete transactions or comply with legal obligations.

6. Data Security

We take reasonable security measures to protect your information.

However, no online transmission or storage system is 100% secure. By using our website, you acknowledge this inherent risk.

7. Your Rights

Under applicable Indian laws, you may:

• Request access to your personal data

• Request correction of incorrect data

• Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at:
theerthacrystalsindia@gmail.com

8. Marketing Communication

By providing your mobile number or email address, you consent to receiving:

• Discount codes

• Order updates

• Promotional communication (if applicable)

You may opt out of promotional communication at any time by contacting us.

9. Data Retention

We retain customer data only as long as necessary for:

• Order fulfillment

• Legal compliance

• Business operations

We may delete inactive data periodically.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be reflected with a revised “Last Updated” date.

Continued use of the website implies acceptance of the updated policy.

12. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Email: theerthacrystalsindia@gmail.com
Phone: +91 8589031612